Andersons the Farm Business Consultants Privacy Policy

Andersons the Farm Business Consultants Ltd hereafter called “ATFBCLtd”, respect the privacy of its contacts and is committed to protecting your personal information. This policy applies to information our industry contacts, our suppliers, and visitors to our website. This policy explains how we collect, hold and handle your data. ATFBCLtd is a Data Controller under data protection legislation.

Information We Gather

Any information provided to us will be treated in accordance with General Data Protection Regulation (GDPR) EU regulation 2016/679. Personal information is any information relating to an individual who can be identified directly or indirectly, often by name, account number, location, an online identifier or other factors specific to their identity.

Website Visitors

Browsers of our website do not need to provide personal details. We use cookies to analyse how our site is used by visitors and to provide some of the functionality – see our cookies policy online for more information.

Industry Contacts

We have data only for those within the agri-food industry and associated sectors who are considered legitimate business interests. The data we hold is limited to contact information (for example, name, address, telephone number, e-mail address).  No financial or personal information is stored.

Enquirers

We do not generally record telephone enquiries, but we reserve the right to do so at any time. Anybody making a call will be immediately informed if this occurs.

Relationship with Other Andersons Businesses

ATFBCLtd contact data is held on a database operated by The Andersons Centre, one of the practices that trades under the ‘Andersons’ brand and which is a shareholder in ATFBCLtd. ATFBCLtd manages the Andersons brand and coordinates its marketing activities.  For details of The Andersons Centre’s Privacy Policy please see – www.theandersonscentre.co.uk

The individual Andersons practices do not share client data with ATFBCLtd or between themselves.

What We do with the Information

The legal basis for processing client’s data is ‘legitimate interest’ as defined by Article 6 of the General Data Protection Regulation. In certain instances, we may rely on ‘legal obligation’ or ‘consent’ basis for lawful processing. 

ATFBCLtd holds data for the purposes of contacting interested parties for invitations to events and shows, and to receive our published information.  It may also be used;

  • to respond to enquiries;

  • to inform individuals about products and services offered by the Andersons practices

  • for market research purposes;

  • to observe trends and/or to improve usefulness and content of our website;

  • to track activity on our site;

Suppliers

For those that supply goods and services to us, we may use personal information in the following ways:

  • for order processing and management;

  • to manage deliveries, installations, returns and refunds;

  • for product liability purposes;

  • to manage accounts

  • for supply chain management;

  • for claims management and insurance purposes

    For suppliers, our systems will record financial transactions.

Who Will Have Access to this Information?

Contact information is used by consultants in the Andersons practices, support staff and third party contractors for marketing purposes. In all cases, the use of the data will be overseen by a Director of ATFBCLtd. 

Where the data is outsourced to third parties, this is only to those who have already demonstrated the security of personal data. We require third parties to comply strictly with our instructions and data protection regulations and make sure that appropriate controls are in place where third parties have access to personal data.  Access to the data is terminated once the specific task is completed.

No other bodies or individuals will receive the data held by ATFBCLtd unless given specific permission from the contact directly.

We take all reasonable organisational and technical measures to protect personal information against unauthorised access, modification or misuse.

How Long is Data Held for?

We will retain your personal information for as long as needed for the legitimate business purposes described above. We hold the relevant information for as long as is deemed legal and reasonable. In the absence of any legal requirements, data is held by us for as long as there is a business requirement to do so.

How We Protect Data

We are committed to safeguarding personal information provided to us. We use appropriate organisational and technical measures to protect the information that we receive through all routes, and to safeguard it against loss, theft and unauthorised use, access or modification.

Your Rights

You have the right to:

  • update your data with us and correct any inaccuracies we have

  • request a copy of the personal data we hold about you. We will require you to prove your identity with two pieces of approved identification. Submit your request in writing to the contact details shown at the end of this statement. Include as much information as possible about the nature of your contact. We will respond within one month of receipt of the written enquiry.

  • challenge why we are holding your data.

  • request we delete or rectify your records for marketing purposes.

Enquiries

Please contact us in writing if you have any enquiries arising from this privacy statement. If you are unhappy with the handling of your own data or something that we have done or failed to do, then please let us know. We will acknowledge receipt of all complaints and will endeavour to investigate the complaint as soon as reasonably practicable.

All enquiries should be sent to:

GDPR Enquiries – Andersons the Farm Business Consultants Ltd

c/o Richard King

The Andersons Centre,

Old Bell House

2 Nottingham Street

Melton Mowbray

Leicestershire

LE13 INW

Review of Privacy Note: this note was last reviewed in September 2018.